
Dr. Sarah Nguyen
Practice owner, Bayside Dental
Bayside Dental
“We were losing new patients because nobody could pick up the phone during treatments. Now two coordinators handle bookings and reminders — and we just focus on our patients.”
The challenge
Front desk overloaded, missed calls, no time to hire locally
Who they hired
- 2× Patient coordinator
- 1× Medical billing assistant
38%
more booked appointments
$86k
saved per year
9 days
to hire


