Rhea B.
Chat Support Assistant
Hire top 2% chat support virtual assistantsHire top 2% chat support virtual assistants without the hiring headache
One ecosystem to source experts, integrate your tools, and handle end-to-end payroll seamlessly.
One ecosystem to source experts, integrate your tools, and handle end-to-end payroll seamlessly.
Nicolás T.
Live Chat Agent
Joanna P.
Chat Support Assistant
Valeria S.
Order Support Assistant
Kevin R.
Chat Support Assistant
Andrea L.
Escalations Assistant
Marilou C.
Chat Support Assistant
Rhea B.
Chat Support Assistant
Nicolás T.
Live Chat Agent
Joanna P.
Chat Support Assistant
Valeria S.
Order Support Assistant
Kevin R.
Chat Support Assistant
Andrea L.
Escalations Assistant
Marilou C.
Chat Support Assistant
Your customers shouldn't wait hours for a reply
Stop losing sales to unanswered chats and slow first-response times. WorkStaff360 matches you with vetted chat support virtual assistants in 24 to 48 hours, and you interview every candidate before you commit.
Expensive?
Slow first reply 
Scope creep 
Hard to find 
Chats abandoned 
Unreliable?Expensive?Slow first reply Scope creep Hard to find Chats abandoned Unreliable?
No weekend cover 
Slow turnaround?
Off-brand replies
Tickets piling up
Escalations missedNo weekend cover Slow turnaround?Off-brand repliesTickets piling upEscalations missedWe screen, test, and match
From messy hiring to a ready-to-work chat support assistant
Rhea B.
Chat Support Assistant
Nicolás T.
Live Chat Agent
Joanna P.
Chat Support Assistant
Valeria S.
Order Support Assistant
Kevin R.
Chat Support Assistant
Andrea L.
Escalations Assistant
01
We understand what kind of chat support you need
Rhea B.
Chat Support Assistant
Nicolás T.
Live Chat Agent
Joanna P.
Chat Support Assistant
Valeria S.
Order Support Assistant
Kevin R.
Chat Support Assistant
Andrea L.
Escalations Assistant
Cover live chat, social messages, and in-app conversations.- Match hours to the coverage window your customers actually use.
- Confirm which helpdesk and order systems they must know.
- Agree what they can refund or escalate without asking you.
One assistant. Infinite capabilities.
200+ toolsStrong English skillsVerified education
Chat Support Assistant
Rhea B.
Vetted Support Full-Time
Zendesk 
Intercom 
Freshdesk 
Gorgias 
LiveChat 
Tidio 
Help Scout 
HubSpot Service Hub
Shopify 
Slack 
Google Workspace
Microsoft 365Tasks you can hand off to your chat support virtual assistant
Tasks you can hand off to your chat support virtual assistant From the first pre-sale question to the last delivery update, your chat support assistant keeps every conversation answered, so buyers get replies while they are still on the page and your team stops firefighting the inbox.
Live chat & pre-sale questions
Answer product, sizing, stock, and policy questions in real time, and guide browsing visitors toward checkout.
Orders, shipping & returns
Track orders, chase delivery updates, process refunds and exchanges, and resolve issues before they become complaints.
Escalations & knowledge base
Route what needs a specialist, log recurring issues, and keep help articles and canned replies accurate and current.
Proactive chat outreach
Trigger and manage proactive chats on high-intent pages to catch customers before they leave.
Multi-language chat coverage
Handle chat conversations in more than one language, matched to where your customers actually are.
Chat performance reporting
Track response times, resolution rates, and customer satisfaction, and report on what's actually working.
Why Workstaff360?
You only meet professionals who already passed the filter.
We do the hard filtering before you ever interview. From 100,000+ applicants screened, only the strongest candidates move forward, so every shortlist is built around proven skills, reliability, and fit.
Top 2%selected
100,000+fully vetted professionals
3,000+professionals placed
Stay in control without managing every detail.
We don’t disappear after the hire. WorkStaff360 helps manage onboarding, payroll, monitoring, success support, and replacement, giving you visibility and control without the daily operational load.
Save up to 80% while hiring talent ready to work.
Hiring globally lets you access remote talent from lower-cost markets without sacrificing quality. WorkStaff360 makes that model safe, fast, and managed, so you get reliable support at a fraction of local hiring cost.
You only meet professionals who already passed the filter.
We do the hard filtering before you ever interview. From 100,000+ applicants screened, only the strongest candidates move forward, so every shortlist is built around proven skills, reliability, and fit.
Top 2%selected
100,000+fully vetted professionals
3,000+professionals placed
Stay in control without managing every detail.
We don’t disappear after the hire. WorkStaff360 helps manage onboarding, payroll, monitoring, success support, and replacement, giving you visibility and control without the daily operational load.
Save up to 80% while hiring talent ready to work.
Hiring globally lets you access remote talent from lower-cost markets without sacrificing quality. WorkStaff360 makes that model safe, fast, and managed, so you get reliable support at a fraction of local hiring cost.
Workstaff vs the alternatives
Pre-vetted design talent
Portfolio and skill screening
Matched to your brand style
Shortlist in 24–48 hours
Clear monthly pricing
Dedicated hiring support
Payroll and contracts handled
Free replacement guarantee
Need a different kind of assistant?
Support splits by channel. Pick the one your customers actually use, or combine them.
Email Support Assistant
For non-urgent, higher-detail queries.
- Inbox and ticket triage
- Detailed written responses
- Refunds and case handling
- Response time targets
Customer Service Virtual Assistant
For resolving issues across calls, chat, and email.
- Calls, chat and email in one role
- Order and issue resolution
- CRM logging and reporting
- Bilingual coverage available
E-commerce Assistant
For store operations behind the chat.
- Listings across marketplaces
- Order and returns processing
- Inventory and warehouse tracking
- Reporting and reconciliation
Email Support Assistant
For non-urgent, higher-detail queries.
- Inbox and ticket triage
- Detailed written responses
- Refunds and case handling
- Response time targets
Hire a vetted chat support virtual assistant. From $8/hrHire a vetted chat support virtual assistant.
From $8/hr
Tell us what kind of chat coverage you need. We'll match you with pre-screened assistants who fit your helpdesk, your hours, and your budget.
Tell us what kind of chat coverage you need. We'll match you with pre-screened assistants who fit your helpdesk, your hours, and your budget.
Get in touch
Ready to delegate in 3 simple steps?
Tell us what you need
Share your task and role requirements so we can find your ideal remote talent match.
Meet your best matches
Review a handpicked shortlist of top-tier candidates and choose the perfect fit for your team.
Start delegating in days
Get onboarded quickly and instantly start offloading your daily workload.
Tell us what you need
Share your task and role requirements so we can find your ideal remote talent match.
Start delegating in days
Get onboarded quickly and instantly start offloading your daily workload.
Meet your best matches
Review a handpicked shortlist of top-tier candidates and choose the perfect fit for your team.
Join 1,100+ businesses
1,100+Stop hiring locally. Start winning globally. From $8/hr
Pre-vetted talent with Fortune 500 experience, fully managed. Dedicated humans.
$1,100/m.
$1,000/m.
$800/m.
$1,280/m.