workstaff360

Hire top 2% customer service virtual assistants

One ecosystem to source vetted customer service talent, integrate your tools, and handle end-to-end payroll seamlessly.

Divine L., Customer Service Assistant

Divine L.

Customer Service Assistant

Airbnb logo
Óscar M., Inbound Support Agent

Óscar M.

Inbound Support Agent

Bestbuy logo
Rosemarie A., Customer Service Assistant

Rosemarie A.

Customer Service Assistant

Comcast logo
Tatiana P., Bilingual Support Assistant

Tatiana P.

Bilingual Support Assistant

Door dash logo
Aiza R., Customer Service Assistant

Aiza R.

Customer Service Assistant

T Mobile logo
Gabriela C., CRM & Reporting Assistant

Gabriela C.

CRM & Reporting Assistant

Marriot logo
Noel S., Customer Service Assistant

Noel S.

Customer Service Assistant

Expedia logo
Divine L., Customer Service Assistant

Divine L.

Customer Service Assistant

Airbnb logo
Óscar M., Inbound Support Agent

Óscar M.

Inbound Support Agent

Bestbuy logo
Rosemarie A., Customer Service Assistant

Rosemarie A.

Customer Service Assistant

Comcast logo
Tatiana P., Bilingual Support Assistant

Tatiana P.

Bilingual Support Assistant

Door dash logo
Aiza R., Customer Service Assistant

Aiza R.

Customer Service Assistant

T Mobile logo
Gabriela C., CRM & Reporting Assistant

Gabriela C.

CRM & Reporting Assistant

Marriot logo
Noel S., Customer Service Assistant

Noel S.

Customer Service Assistant

Expedia logo

Your customers deserve someone who knows your business

Stop rotating through a shared pool of agents who learn your product from a script. WorkStaff360 matches you with vetted customer service assistants in 24 to 48 hours, and yours works only on your account during your hours.

Expensive?Scripted replies Scope creepHard to findShared agent poolsUnreliable?Expensive?Scripted replies Scope creepHard to findShared agent poolsUnreliable?
Constant retraining Slow turnaround?No product knowledgeEscalations missedChurn climbingConstant retraining Slow turnaround?No product knowledgeEscalations missedChurn climbing

We screen, test, and match

From messy hiring to a ready-to-work customer service professional

01

We understand what kind of customer support you need

Divina L., Customer Service Assistant

Divina L.

Customer Service Assistant

Óscar M., Inbound Support Agent

Óscar M.

Inbound Support Agent

Rosemarie A., Customer Service Assistant

Rosemarie A.

Customer Service Assistant

Tatiana P., Bilingual Support Assistant

Tatiana P.

Bilingual Support Assistant

Noel S., Customer Service Assistant

Noel S.

Customer Service Assistant

Gabriela C., CRM & Reporting Assistant

Gabriela C.

CRM & Reporting Assistant

Aiza R., Customer Service Assistant

Aiza R.

Customer Service Assistant

  • Cover calls, chat, email, and social in one role.
  • Match hours to when your customers actually get in touch.
  • Confirm which helpdesk and CRM they must know on day one.
  • Agree what they can refund or resolve without asking you.

One assistant. Infinite capabilities.

200+ toolsStrong English skillsVerified education
Aiza R., Customer Service Assistant

Customer Service Assistant

Aiza R.

Vetted Support Full-Time
Zendesk Freshdesk Intercom HubSpot Service HubHelp ScoutGorgias RingCentral
Salesforce Service CloudeBaySlack Google WorkspaceMicrosoft 365

Tasks you can hand off to your customer service virtual assistant

Your assistant works on your account and nobody else's, so they learn your product, your policies, and your edge cases instead of reading from a script. That is the difference between answering a customer and actually helping one.

Calls, chat and email coverage

Answer across every channel your customers use, in your brand's tone, with the context to resolve rather than deflect.

Order issues and resolution

Track orders, process refunds and replacements, handle complaints, and close cases properly instead of passing them along.

CRM, reporting and retention

Log every interaction, keep records accurate, follow up on at-risk accounts, and report monthly on volume and satisfaction.

Proactive account check-ins

Reach out to key accounts proactively rather than waiting for a problem to surface.

Complaint de-escalation

Handle difficult conversations calmly, resolving complaints before they turn into public reviews or churn.

Cross-channel handoff management

Keep context intact when a conversation moves from chat to email to phone, so customers never repeat themselves.

Why Workstaff360?

You only meet professionals who already passed the filter.

We do the hard filtering before you ever interview. From 100,000+ applicants screened, only the strongest candidates move forward, so every shortlist is built around proven skills, reliability, and fit.

Top 2%selected
100,000+fully vetted professionals
3,000+professionals placed
Workstaff360 shortlisting top remote candidates for a role

Stay in control without managing every detail.

We don’t disappear after the hire. WorkStaff360 helps manage onboarding, payroll, monitoring, success support, and replacement, giving you visibility and control without the daily operational load.

Workstaff360 managed hiring support

Save up to 80% while hiring talent ready to work.

Hiring globally lets you access remote talent from lower-cost markets without sacrificing quality. WorkStaff360 makes that model safe, fast, and managed, so you get reliable support at a fraction of local hiring cost.

Save up to 80% with vetted remote professionals

Some teams want one person across every channel, others want a specialist. We can match you with vetted remote talent for the exact type of coverage your customers need.

Chat Support Assistant

For real-time questions while people are browsing.

  • Live chat coverage
  • Pre-sale product questions
  • Issue resolution and escalation
  • Response time management
workstaff 360

Hire a vetted customer service virtual assistant. From $8/hr

Tell us what kind of support coverage you need. We'll match you with pre-screened professionals who fit your team, workflow, and budget.

Get in touch

Ready to delegate in 3 simple steps?

Step 1

Tell us what you need

Share your task and role requirements so we can find your ideal remote talent match.

Step 3

Start delegating in days

Get onboarded quickly and instantly start offloading your daily workload.

Step 2

Meet your best matches

Review a handpicked shortlist of top-tier candidates and choose the perfect fit for your team.

Join 1,100+ businesses

Workstaff360 remote professionalMicrosoft logoHubSpot Logo1,100+

Stop hiring locally. Start winning globally. From $8/hr

Pre-vetted talent with Fortune 500 experience, fully managed. Dedicated humans.

Philips$1,100/m.
Pk$1,000/m.
Vietnam$800/m.
Bosnia$1,280/m.